At Rangheen, we want you to love your purchase. If you change your mind, we offer a 10 day return period in accordance with UK consumer law.
1. Return Period
- You have 10 days from the day you notify us that you wish to cancel or return your purchase.
2. Condition of Returns
- Items must be returned in their original condition.
- Please take care when handling your shawl and ensure it is returned safely packaged.
- If an item shows damage or excessive handling beyond what is necessary to inspect it, a deduction may apply where permitted by law.
3. Return Shipping
- Return postage costs are the responsibility of the customer unless the item is faulty or incorrect.
- We recommend using a tracked delivery service.
4. Refunds
- Refunds will be processed within 10 days of receiving the returned item or receiving evidence that it has been sent back, whichever happens first.
- Refunds will be issued to the original payment method.
5. Faulty or Incorrect Items
If you receive a faulty, damaged or incorrect item, please contact us as soon as possible at contactfatemax@gmail.com so we can help resolve the issue.
Thank you for supporting Rangheen. We truly appreciate every order!
Rangheen – Pieces of heritage, woven with love.